Castle Gardens Surgery, Castle Hill Gardens, Torrington, Devon, EX38 8EUTel: 01805 623222
If you are taking regular medication you may be given a repeat prescription allowing you to order without seeing a doctor.
Requests for repeat prescriptions will be processed the same day, however you should allow 3 working days for it to be dispensed either at the surgery or at Lloyds Pharmacy. Please note that requests after 16:00 will not be processed until the following morning.
Patients on repeat prescriptions will be requested to see their doctor every twelve months for a review of their medication. This may mean that you need to make an appointment. You may not request medication which is not on your repeat prescription without seeing a doctor. You will be dispensed only the quantity of medication shown on your repeat prescription.
You can request a repeat prescription in one of the following ways:
The Dispensary is open for ordering and collection of medicines from 08:30 to 12:00 and from 14:00 to 18:00. Patients will also be able to collect medicines from reception between 12:00 and 14:00, our receptionists will be unable to answer any queries about a patient’s medication.
The NHS Prescription Charge is £8.60 for each item dispensed from 1st April 2017.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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