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Latest News

Welcome to Castle Gardens Surgery 

XMAS BANK HOLIDAY OPENING HOURS

Friday 22nd December  - normal surgery hours

Monday 25th December - CLOSED

Tuesday 26th December - CLOSED

Monday 1st January - CLOSED

When the practice is closed, you are able to contact the out of hours service by telephoning the Surgery. A recorded message will offer you the following information:

 

  • For urgent medical advice when it’s not a 999 emergency, telephone NHS111 on 111.

 

XMAS ORDERING REPEAT PRESCRIPTIONS

To ensure that you have your medications during the Xmas Bank Holiday period please place your request for your order as follows:

  • Place your order no later than 15th December to receive your medication before Xmas
  • Place your order no later than 22nd December to receive your medication before New Year.

 

STAFFING SHORTAGES

Castle Gardens Surgery has been experiencing a lot of staff absences since October 2017, particularly with our nursing team. We are very aware that this is having a significant impact on the delivery of our service. We are extremely sorry for any inconvenience this may have caused patients, particularly those patients who may have been contacted on a number of occasions to have their appointments re-arranged. Staff are working hard to ensure you are informed and are prevented from making a wasted journey. We are doing our best to maintain the levels of service our patients expect from us. Please bear with us and we hope to resume normal service once we enter the New Year. Xmas wishes to all. Castle Garden Surgery


FLU VACCINATION, PLEASE  Book your appointment now

FOR ALL OUR PATIENTS AGED 65 YEARS AND OVER

 IF YOU ARE UNDER 65 AND THE DEPARTMENT OF HEALTH HAS RECOMMENDED YOU SHOULD HAVE AN ANNUAL FLU VACCINATION YOU WILL BE SENT A LETTER INVITING YOU TO MAKE AN APPOINTMENT.

 

TO BOOK YOUR APPOINTMENT

TELEPHONE 01805 623222

 


LATEST NEWSLETTER NOW AVAILABLE

The September - December 2017 newsletter is now available, follow the link top right of this page.

 

PATIENT PARTICIPATION GROUP (PPG)

Our next PPG meeting will be held on held Wednesday 13th December 2017 between 5.30pm and 7pm.

 

When ordering repeat prescriptions by telephone

please note that we do not take repeat prescriptions requests on our main reception telephone number. For all prescription enquiries please ring 01805 622537 between 11am and 4pm. Alternatively you can use our online service for which you must be registered, please follow link to do so.

How to order repeat prescription online

Named GP for all patients 

Every patient registered at the practice has a named GP who will have overall responsibility for the care and support that our surgery provides to them. At the time of registration you will be offered to register with the GP who at the time will be accepting new patients, however you may prefer to be registered with another GP and we will make every effort to accommodate your request.

The next time you visit the surgery please confirm with reception, GP, practice nurse, Healthcare Assistant or at dispensary who your GP is. This will not prevent you from seeing any GP in the practice as you currently do. 

If you have any questions, or wish to discuss this further with us, please contact us on 01805 623222.

Health News from the BBC and the NHS

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