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Latest News

Welcome to Castle Gardens Surgery 

 

CLINICAL PHARMACIST AT CGS

Janice Headon is our new clinical pharmacist who has been employed to work across Torrington, Castle Gardens, Wooda and Northam.

 

Her career so far.

She graduated with a masters in pharmacy in 2008, done by pre-reg year in Tiverton Boots then moved onto relief and permanent store based roles in community pharmacy till 2013. She then moved onto the role in the Clinical Commissioning Group as medicines optimisation pharmacist and then into this new role starting in January 2018.

 

Since graduating she has done a clinical diploma (primary care based) and has an independent prescribing qualification.

 

What is a clinical pharmacist (from NHS England website)

Clinical pharmacists work as part of the general practice team to improve value and outcomes from medicines and consult with and treat patients directly. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks. The role is pivotal to improving the quality of care and ensuring patient safety.

 

Having clinical pharmacists in GP practices means GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions. This helps GPs manage the demands on their time. We will now be arranging appointments for patients with Janice.

 

STAFFING SHORTAGES

Castle Gardens Surgery has been experiencing a lot of staff absences since October 2017, particularly with our nursing team. We are very aware that this is having a significant impact on the delivery of our service. We are extremely sorry for any inconvenience this may have caused patients, particularly those patients who may have been contacted on a number of occasions to have their appointments re-arranged. Staff are working hard to ensure you are informed and are prevented from making a wasted journey. We are doing our best to maintain the levels of service our patients expect from us. Please bear with us and we hope to resume normal service once we enter the New Year. Xmas wishes to all. Castle Garden Surgery


FLU VACCINATION, PLEASE  Book your appointment now

FOR ALL OUR PATIENTS AGED 65 YEARS AND OVER

 IF YOU ARE UNDER 65 AND THE DEPARTMENT OF HEALTH HAS RECOMMENDED YOU SHOULD HAVE AN ANNUAL FLU VACCINATION YOU WILL BE SENT A LETTER INVITING YOU TO MAKE AN APPOINTMENT.

 

TO BOOK YOUR APPOINTMENT

TELEPHONE 01805 623222

 


LATEST NEWSLETTER January 2018 is NOW AVAILABLE

The January-April 2018 newsletter is now available, follow the link top right of this page.

 

PATIENT PARTICIPATION GROUP (PPG)

The minutes of the PPG meeting held on Wednesday 13th December 2017 are now available.

 

When ordering repeat prescriptions by telephone

please note that we do not take repeat prescriptions requests on our main reception telephone number. For all prescription enquiries please ring 01805 622537 between 11am and 4pm. Alternatively you can use our online service for which you must be registered, please follow link to do so.

How to order repeat prescription online

Named GP for all patients 

Every patient registered at the practice has a named GP who will have overall responsibility for the care and support that our surgery provides to them. At the time of registration you will be offered to register with the GP who at the time will be accepting new patients, however you may prefer to be registered with another GP and we will make every effort to accommodate your request.

The next time you visit the surgery please confirm with reception, GP, practice nurse, Healthcare Assistant or at dispensary who your GP is. This will not prevent you from seeing any GP in the practice as you currently do. 

If you have any questions, or wish to discuss this further with us, please contact us on 01805 623222.

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