Welcome to Castle Gardens Surgery
PATIENTS BEWARE SCAM
We are advising patients to be aware of a possible telephone scam whereby they receive a telephone call from someone reporting to be from the NHS requesting payment because they have access to their medical records and medications. Please do not make any payment and put the telephone down. To report any scams/ fraud please ring ActionFraud on 0300 123 2040 or follow the link: http://www.actionfraud.police.uk/scam-phone-call-warning-feb11.
FLU VACCINATION, PLEASE Book your appointment now,
FOR ALL OUR PATIENTS AGED 65 YEARS AND OVER
IF YOU ARE UNDER 65 AND THE DEPARTMENT OF HEALTH HAS RECOMMENDED YOU SHOULD HAVE AN ANNUAL FLU VACCINATION YOU WILL BE SENT A LETTER INVITING YOU TO MAKE AN APPOINTMENT.
TO BOOK YOUR APPOINTMENT
TELEPHONE 01805 623222
LATEST NEWSLETTER NOW AVAILABLE
The September - December 2017 newsletter is now available, follow the link top right of this page.
PATIENT PARTICIPATION GROUP (PPG)
Minutes from September are now available, please refer to the HAVE YOUR SAY section of our website. Our next PPG meeting will be held on held Wednesday 13th December 2017 between 5.30pm and 7pm.
NHS Prescription Charge increase:
From 1st April 2017 the NHS prescription charge for each item dispensed will rise to £8.60.
Award for Castle Gardens Surgery
We have been awarded the Exeter University Medical student prize for the best primary health care teaching team in Devon, read more in the newsletter.
When ordering repeat prescriptions by telephone
please note that we do not take repeat prescriptions requests on our main reception telephone number. For all prescription enquiries please ring 01805 622537 between 11am and 4pm. Alternatively you can use our online service for which you must be registered, please follow link to do so.
Named GP for all patients
Every patient registered at the practice has a named GP who will have overall responsibility for the care and support that our surgery provides to them. At the time of registration you will be offered to register with the GP who at the time will be accepting new patients, however you may prefer to be registered with another GP and we will make every effort to accommodate your request.
The next time you visit the surgery please confirm with reception, GP, practice nurse, Healthcare Assistant or at dispensary who your GP is. This will not prevent you from seeing any GP in the practice as you currently do.
If you have any questions, or wish to discuss this further with us, please contact us on 01805 623222.