Welcome to Castle Gardens Surgery
APPRENTICE RECEPTIONIST/ DATA ADMINISTRATOR
CLOSED for staff training
The surgery will be closed on: Wednesday 5TH JULY 2017 afternoon between 1300-1800, for staff training. When the practice is closed, you are able to contact the out of hours service by telephoning the Surgery. A recorded message will offer you the following information:
- For urgent medical advice when it’s not a 999 emergency when we are closed telephone NHS 111 on 111.
PATIENT PARTICIPATION GROUP (PPG) MEETING SUMMARY
A summary of the PPG meeting held on Wednesday 14th June is now available on in the HAVE YOUR SAY section of the website
National Diabetes Audit:
We are taking part in an important national project about diabetes care and treatment in the NHS, this is called the National Diabetes Audit (NDA). For further information please read the NDA patient information leaflet. We will share information about your diabetes which is controlled by law and enforced by strict rules of confidentiality and security.
NHS Prescription Charge increase:
From 1st April 2017 the NHS prescription charge for each item dispensed will rise to £8.60.
May - August 2017 newsletter now available
Go to Latest News section of website link top right of home screen
Award for Castle Gardens Surgery
We have been awarded the Exeter University Medical student prize for the best primary health care teaching team in Devon, read more in the newsletter.
When ordering repeat prescriptions by telephone
please note that we do not take repeat prescriptions requests on our main reception telephone number. For all prescription enquiries please ring 01805 622537 between 11am and 4pm. Alternatively you can use our online service for which you must be registered, please follow link to do so.
Named GP for all patients
Every patient registered at the practice has a named GP who will have overall responsibility for the care and support that our surgery provides to them. At the time of registration you will be offered to register with the GP who at the time will be accepting new patients, however you may prefer to be registered with another GP and we will make every effort to accommodate your request.
The next time you visit the surgery please confirm with reception, GP, practice nurse, Healthcare Assistant or at dispensary who your GP is. This will not prevent you from seeing any GP in the practice as you currently do.
If you have any questions, or wish to discuss this further with us, please contact us on 01805 623222.